Custom Family Care

Beginning November 28, 2024 schedule Custom Family Care schedule will be changed to Monday through Friday 8 am to 4 pm.

We are terminating relationship with United HealthCare insurance. No new patients with UHC insurance will be accepted beginning October 16, 2024. Established patients with UHC insurance would be seen for 1 month until November 16, 2024 to give them time to either find another provider who is in network with UHC or change insurance to one that we are in network. One of the multiple reasons why, Huntsville Hospital terminated relationship with UHC and we use HH Lab and admit to Huntsville Hospital hospitalist group.

Patient Portal available for established patients only. To get access to your records you will need to register in our office. Minimal information will be: UserName, Password and email address, call for details our office number (256) 325-0480 Monday through Friday 9 am to 8:30 pm.

Patient Portal is in continuous improvement. Features available today area: Invoices, self scheduling office visit, visit notes, current medications and supporting documents.

To access it: in menu hover over “home” menu item and you will see “patient portal” as a submenu item.

We close at 9 pm. In order to do it on time we take last new patient at 8:30 pm and last established patient at 8:45 pm.

Good Friday, March 29th Custom Family Care will be open from 9 am to 3 pm.

We are Family Medicine clinic with Urgent care evening hours.

Insurances accepted: Aetna, Blue Cross and Blue Shield, Cigna, Humana, TriCare East and TriCare For Life (both out of network), Medicare and United Health Care.

Cash paying patients welcome, $125 new patient, $100 established patient. Extra charges for tests, procedures apply.

We equipped with XR Room, Ultrasound machine, ECG machine, pulmonary tests and nebulizer.

We perform in office common tests. Blood tests and will be collected and sent to Huntsville Hospital Lab with results returned usually next day.

We perform common office procedures: skin warts, tags removal, ingrowing nail resection, laceration repair, incision and drainage of abscess, excision of cysts, injection of steroids into painful joints.

We administer IV fluids therapy for patients experiencing dehydration.

We also have oxygen concentrator machine available.